CSV error "downloading or parsing this URL"


#1

Hello.

I am trying to import data with the import button to read CSV files by URL. It does not work for any csv files excepts the sample plotly shows. I mean:

Why?

Please help me. Thanks…

Ruben Cabrera


#2

Hi there,
At this point url uploads must be hosted on https rather than http. Thank you for raising this issue, we will work on making this error message more clear.


#3

Hi, I am having a similar issue with the parsing error but am using an HTTPS: site and it will still not import. Any ideas on this? It is a simple CSV file that I can import to plotly in other ways…

https://waterresearch.illinoisstate.edu/test/mc.csv

Is it possible the security certificate on our site is not good?

Thanks,
Bill


#4

I get the same error, with an https URL. Could it be something else?


#5

I had not seen this for a while. I am still not sure what is wrong and I wonder if there is something about the security certificate


#6

So I think I figured out why not all HTPPS sites are readable by Plotly. I tried putting a file on a google drive and put it in as a read only publicly available file. Plotly could not read the file and gave the error. If I marked the file as editable by anyone then it would read the file. It is unclear to me why reading a CSV file from an HTTPS site requires edit privileges. I thought Plotly was the solution to many of my issues but alas it wont work for what I need now. Bill