or downgrade my plan
I found this in my settings https://plot.ly/settings/subscription
“To change your billing information or cancel your subscription, please get in touch with us at email@example.com.”
I am having serious problems with getting anyone from Plotly accounts to reply to my now 3 emails I have sent to them asking them to cancel my subscription. I am just going to cancel the payment authorisation from my bank account.
Hi! I’m sorry that our support team is a few days behind in emails. I’ll take care of this right away.